Commissions: Purchasing a commission is an agreement of good faith and collaboration between the artist (Ashlee Bennett) and the commissioner. Ashlee only works with individuals or entities who are willing to trust and respect Ashlee’s artistic process and integrity of creation as demonstrated in her past work. A form associated with each commission type needs to be filled out ideally within a week of purchase or with a custom, agreed upon time in special circumstances before any work begins. The approximate lead time for ‘mini sculpture’ commissions are 6-10 weeks once the commission form is submitted - any delays to this time frame will be discussed on an individual basis. This time frame does not include shipping. Due to the nature of ceramics, it is required that all sculptural composition and colour requests must be determined at the beginning of the process and after this no changes can be made. Ashlee is thorough in the consultation phase with an in-depth form and willingness to reasonable discuss before finalising via writing over email. If an individual or entity is unable to tolerate minor imperfections and artistic decisions that may be made during the process and improves the work in keeping with Ashlee’s artistic style (within reason and in consultation with the commission form), a commission by Ashlee Bennett may not be appropriate.
Shipping details:
Worldwide. Shipping will be calculated during checkout based on your location. If your country isn’t available for shipping, please select ‘Pick Up - Customised Shipping’ for fast checkout and a separate shipping invoice will be sent to you.
Returns and refunds:
Returns or exchanges for change of mind are unavailable, including commissions. Please consider your purchase and contact us with any questions. Refunds will only be discussed on the basis of any unrecoverable breakage which occurs during shipping, however packing techniques and materials are robust. Please handle these works with care when opening.